Problem: I identified a significant decline in operational productivity and financial risks resulting from irregular practices within the team. I diagnosed a deteriorated work environment characterized by system manipulation for undue gain, a lack of recognition for key talent, and inefficient performance management.

Actions:

Diagnosis and Audit: Conducted a comprehensive analysis of team behavior, documenting irregularities through tangible evidence (communications, email logs, and system records).

Strategic Intervention: Managed direct communication with key stakeholders (Project Managers, Sponsors, and Human Resources) to address and expose the situation.

Process Re-engineering: Established control and oversight mechanisms to neutralize system manipulation, ensuring that each collaborator was assigned tasks aligned with their actual competencies, thereby preventing the overestimation of capabilities.

Talent Retention: Implemented a recognition program for high-performing employees, strengthening commitment and fostering a sense of belonging.

Results:

Eliminated manipulative practices, establishing a transparent and controlled work environment.
Optimized operational performance by aligning resources with their proven technical skills.
Increased retention of key talent through a clear professional valuation strategy.