PROFESSIONAL EXPERIENCE

Founder & Data Strategy Consultant

EterWebStudio – Strategic Analytics Firm | 2025 – Present

Business Intelligence & Analytics:

Diagnose commercial data environments—including sales, expenses, inventory, and operations—to clean, structure, and normalize raw datasets from spreadsheets, POS exports, and manual records.

Data Modeling & Visualization:

Design financial and operational models aligned with business objectives, building interactive, high-fidelity dashboards for revenue, expenses, profit, and cash flow using Power BI and Looker Studio.

Data Analysis & OSINT Operations:

Leveraged Dork GPT and OSINT UI to stramline information gathering, structured querying, Integrated advanced search methodologies and open-source intelligence tools to extract, filter, and structure critical unstructured data for actionable insights.

Senior Systems & Functional Analyst

Amdocs | 2019 – 2025

Systems Analysis & Data Mapping:

Analyzed complex business and system requirements within the telecommunications ecosystem, validating end-to-end data flows and API integrations across enterprise platforms.

Testing Lifecycle Management:

Executed full testing cycles—including functional, regression, integration, sanity, and User Acceptance Testing (UAT)—ensuring systemic accuracy and performance across QAT, LAB, and Production environments.

Ecosystem Expertise:

Specialized in core Amdocs systems such as Product Catalog (PDC), Service and Order Management (SOM/OMS), CRM, and relational databases (Oracle SQL, MySQL).

Cross-Functional Collaboration:

Provided production and post-deployment support by performing Root Cause Analysis (RCA) on critical incidents, serving as a vital communication bridge between QA, Development, and Business teams.

Key Achievements at Amdocs

Process Optimization:

Significantly reduced defect leakage by improving test coverage strategies and standardizing core documentation (BRD, FSD, TSD, User Stories, and Acceptance Criteria).

Operational Efficiency:

Contributed to SOC validation automation, increasing testing consistency, and supported stable production releases for critical billing and customer management systems.

CORE COMPETENCIES

Data & Business Analytics:

Data Analysis, Data Cleaning, Exploratory Data Analysis (EDA), KPI Design, & Operational Performance.

Systems Integration & Documentation:

API Testing, Data Mapping, Process Mapping, Requirement Gathering, Agile – Scrum Collaboration, BRD/FSD/TSD Authoring.

Tools & Tech Stack:

Power BI, Looker Studio, , Postman, SOAP UI, Swagger, JSON/XML, Jira, Confluence, Oracle SQL, MySQL, Excel, Python Pandas, jupyther notebook, AI TOOLS.